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Our backup services follow a very simple pricing model: Backup Plans | Data Plan | Price Per Month | 10GB | €25 | 20GB | €40 | 50GB | €70 | 100GB | €130 | 200GB | €235 | 400GB | €400 |
What else do you get for your money? - We don't charge extra for separate modules, you get all modules for complete backup of all of your data.
- 24/7 support system via both email and telephone, staffed by experts and not 'George from accounts'.
- 'Man with Van' support for delivery of complete dataset within 4 hours of contacting us*, much sooner if it data is smaller and can be downloaded.
- Remote install or Onsite install - whichever you prefer**.
- Automated billing and payment.
- Online support and knowledge base.
- Full training of IT staff/IT support guy if necessary.
- 100% customer service/proactive support - You might get a call from us if your backup fails***.
* We have the van, we have the man, we are in Dublin, the data centres are in Dublin, however traffic, restore times and data centre entry restrictions have to be taken into account and sometimes conspire against us all! We haven't missed the time window yet (in 7 years) but there is always a first time.
** We might insist on an on-site install if you have large amounts of data. Equally, if your data requirement is quite small then we might ask to do the initial setup online. *** We take each case on it's merits. We usually understand pretty quickly the reason for a failure and if it only requires a simple adjustment to your setup then we will do it automatically without the need to bother you.
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